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Contact Us


[email protected]


Waste Reduction and Recycling Group, Environmental Protection Department, 2/F, East Wing, Island West Transfer Station, 88 Victoria Road, Kennedy Town, Hong Kong


(852) 2872 0389

Important Notices


The information provided on this website is for reference only. Whilst the Environmental Protection Department (EPD) endeavours to ensure the accuracy of information on this site, no express or implied warranty is given by the EPD as to the accuracy of information.

Users may access other sites through links in this site and obtain information provided by other parties (collectively called “the other information”). The EPD expressly states that it has not approved or endorsed the other information contained in or in connection with this site. The links to other websites are provided for visitors' convenience and the information so provided is the responsibility of that external source.

The EPD does not accept any responsibilities for any loss or damage whatsoever arising from any cause whatsoever in connection with this website. The EPD is entitled to delete, suspend or edit all information on this site at any time at its absolute discretion without giving any reason. Users are responsible for making their own assessments of all information contained in or obtained in connection with this site and are advised to verify such information by making reference to its original publication and obtain independent advice before acting on it.

Copyright Notice

The content available on this website, including but not limited to all text, graphics, drawings, diagrams, photographs and compilation of data or other materials are subject to copyright owned by the EPD or other entities. Except as expressly permitted herein or where prior written authorization is obtained from EPD, any reproduction, adaptation, distribution, dissemination or making available of such copyright works to the public is strictly prohibited.

Permission is granted for users to download the materials therein to store them in local computers, provided that this is solely for personal or non-commercial internal use, and provided further that this copyright notice is downloaded at the same time. Please note that this permission only applies to EPD copyright materials. Where third party copyright is involved, permission must be obtained from the copyright owner(s) concerned.

Security Statement

You acknowledge and agree that the EPD shall not be responsible in any manner for direct, indirect, special or consequential losses or damages howsoever arising out of the use of this website. The EPD does not guarantee that any messages sent over the Internet will be completely secure. The EPD does not accept any responsibility for any damages incurred by you if you send a message to us, or if the EPD sends a message to you at your request, over the Internet. Communications over the Internet may be subject to interruption, delayed transmission due to Internet traffic or incorrect data transmission due to the public nature of the Internet or otherwise.

Privacy Policy

The Environmental Protection Department (EPD) is concerned to ensure that all personal data submitted through the Public Consultation website ( ("this website") are handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance (PD(P)O).

Collection of Information

The EPD will record visits to this website without collecting any personal identifiable information of users. Such general statistics are collected for the compilation of statistical reports and the diagnosis of problems with or concerning computer systems to help improve this website.

Provision of Personal Data

For different purposes and at different times you may be invited to provide personal data to the EPD through this website on a voluntary basis. Personal information may include name, telephone number, mailing address or e-mail address. The EPD will specify the collection purpose and intended usage of your data when it invites you to provide such information and advise you how you may request access to or correction of the personal data provided.

Unless permitted or required by law, the EPD will not disclose your personal data to any third parties without your prior consent.

Search Service

Search service on this website is provided by an independent contractor of the EPD. We are advised by the independent contractor that it does not collect personal identifiable information while serving search results through this website. The independent contractor will share the anonymous data it collects through the search service with this website for compiling traffic analysis on other websites. The EPD will not match the data obtained from any such search activity with any personal data possibly held by the website.

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